{"xsrfToken":"50dd79e4212e19260f6865fb41301b6c6def56b3_lout","branding":{"id":"5","key":"creative","name":"Creative Services","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/7","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#4e47de","headerLinkHoverBGColor":"#4e47de","headerBadgeColor":"#4e47de"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7c598c46-7bd6-4577-8020-76de29576f0d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTZjZWJlMi00OTVjLTQyOTktOTc2NS1lMDU4MzVhZTcyN2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdjNTk4YzQ2LTdiZDYtNDU3Ny04MDIwLTc2ZGUyOTU3NmYwZCI6WyJyZWFkIl19LCJleHAiOjE3NDY3NzIzMTUsIm5iZiI6MTc0Njc3MTcxNX0.XKirtH_6DNtXrKTGQWkbJn-hg_rEGLGO7d4MxHTgzNs&client=496cebe2-495c-4299-9765-e05835ae727b&mode=fit","logoId":"7c598c46-7bd6-4577-8020-76de29576f0d","isLogoAvailable":true,"helpCenterTitle":"We're here to help.","sharedPortalName":"Casted Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"We're here to help.","sharedPortalName":"Casted Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#010741","helpCenterTitleColor":"#010741","bannerMediaApiUrl":"https://api.media.atlassian.com/file/c9be9d9a-ccff-4f98-9de9-9dd6f432a4e6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTZjZWJlMi00OTVjLTQyOTktOTc2NS1lMDU4MzVhZTcyN2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM5YmU5ZDlhLWNjZmYtNGY5OC05ZGU5LTlkZDZmNDMyYTRlNiI6WyJyZWFkIl19LCJleHAiOjE3NDY3NzIzMTUsIm5iZiI6MTc0Njc3MTcxNX0.eRduiJiq9VQXRGAQaM8s3F2Ya3rZss5kDkrWsawuzEg&client=496cebe2-495c-4299-9765-e05835ae727b&height=300&mode=fit","bannerMediaApiFileId":"c9be9d9a-ccff-4f98-9de9-9dd6f432a4e6","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"creative","projectId":10031,"serviceDeskId":5,"name":"Creative Services","description":"","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"51","name":"Creative Service Request","descriptionHtml":"<p>Please complete all fields to help us create the asset you are requesting.</p>","callToAction":"Creative Service Request","introHtml":"<p>Need a new creative service? Submit a request here.</p>","icon":10511,"iconUrl":"https://get.help.casted.us/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[9],"key":""},{"id":"52","name":"Training Request","descriptionHtml":"<p>Please complete all fields to help create a training for you.</p>","callToAction":"Training Request","introHtml":"<p>Ever wonder what else Casted can do? Request additional training to learn it all!</p>","icon":10508,"iconUrl":"https://get.help.casted.us/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[9],"key":""},{"id":"58","name":"Account","descriptionHtml":"","callToAction":"Account","introHtml":"","icon":10511,"iconUrl":"https://get.help.casted.us/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"57","name":"Casted Tasks","descriptionHtml":"","callToAction":"Casted Tasks","introHtml":"","icon":10489,"iconUrl":"https://get.help.casted.us/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10489","groups":[],"key":""},{"id":"55","name":"Existing Business","descriptionHtml":"","callToAction":"Existing Business","introHtml":"","icon":10511,"iconUrl":"https://get.help.casted.us/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"56","name":"Remix Customers","descriptionHtml":"","callToAction":"Remix Customers","introHtml":"","icon":10511,"iconUrl":"https://get.help.casted.us/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""}],"reqGroups":[{"id":9,"name":"General"}],"orderMapping":{"9":[52,51]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7616a21b-25fa-3bee-b3b5-ab4aadef461a","appLinkName":"","appLinkUrl":"","spaceKey":"CREATIVE","spaceName":"Creative Services","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CREATIVE","serviceDeskId":5,"kbLinkDomainURLs":["https://casted.atlassian.net","https://get.help.casted.us"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CREATIVE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTZjZWJlMi00OTVjLTQyOTktOTc2NS1lMDU4MzVhZTcyN2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY3NzI5MTUsIm5iZiI6MTc0Njc3MTcxNX0.z7Z_UOdOe0V723chwdzFnk6DUoCqHRkoUyJTtl1evfA","targetCollection":"upload-project-10031","endpointUrl":"https://api.media.atlassian.com","clientId":"496cebe2-495c-4299-9765-e05835ae727b","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":51,"projectId":10031,"form":{"name":"Creative Service Request","descriptionHtml":"<p>Please complete all fields to help us create the asset you are requesting.</p>","callToAction":"Creative Service Request","intro":"<p>Need a new creative service? Submit a request here.</p>","instructions":"<p>Please complete all fields to help us create the asset you are requesting.</p>","icon":10511,"iconUrl":"https://get.help.casted.us/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attach any video or audio files","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/51","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/51","calendarParams":{"firstDay":0,"date":"2025-05-09T02:21:55-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7616a21b-25fa-3bee-b3b5-ab4aadef461a","appLinkName":"","appLinkUrl":"","spaceKey":"CREATIVE","spaceName":"Creative Services","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CREATIVE","serviceDeskId":5,"kbLinkDomainURLs":["https://casted.atlassian.net","https://get.help.casted.us"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTZjZWJlMi00OTVjLTQyOTktOTc2NS1lMDU4MzVhZTcyN2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY3NzI5MTUsIm5iZiI6MTc0Njc3MTcxNX0.z7Z_UOdOe0V723chwdzFnk6DUoCqHRkoUyJTtl1evfA","targetCollection":"upload-project-10031","endpointUrl":"https://api.media.atlassian.com","clientId":"496cebe2-495c-4299-9765-e05835ae727b","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=casted","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"50dd79e4212e19260f6865fb41301b6c6def56b3_lout","baseUrl":"https://get.help.casted.us/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://casted.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"496cebe2-495c-4299-9765-e05835ae727b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"58bc819ba7e3429495a82b96db846f27","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}